The terms that govern learning and payments on CutMark.
These terms explain how learners use the platform, purchase digital courses, and interact with our support and payment systems.
1. Acceptance of Terms
By accessing, registering on, or placing an order through CutMark, you agree to these Terms and Conditions, our Privacy Policy, and our Return and Refund Policy.
2. Services Offered
CutMark provides online courses, digital learning materials, and learner support services for students across Bangladesh.
Access to paid services is granted after successful payment verification and enrollment.
3. Account Responsibility
You are responsible for keeping your account credentials secure and for providing accurate registration and billing information.
We may suspend or restrict access if an account is used fraudulently, unlawfully, or in a way that harms the platform or other learners.
4. Pricing and Payment
All prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated. Payments are processed through approved payment gateway partners, including SSLCOMMERZ.
An order is confirmed only after payment is successfully authorized and recorded by our system.
5. Digital Course Access
Course access is generally delivered digitally after successful payment. Access terms may vary depending on the course, cohort, or instructor offering.
Purchased content is for personal learning use only and must not be copied, redistributed, or resold without written permission.
6. Returns, Refunds, and Cancellations
Refund eligibility is governed by our Return and Refund Policy. When a refund is approved, the amount is processed back through the original payment channel within 7 to 10 working days.
Learners should review the refund policy before placing an order.
7. Prohibited Use
You may not misuse the website, attempt unauthorized access, interfere with platform security, or use the service for unlawful or abusive activity.
We reserve the right to block accounts, remove content, or cancel transactions that violate these terms or applicable law.
