Your privacy matters to the CutMark learning community.
This policy explains what we collect, how we use it, and the choices you have when you learn with us.
Last updated: January 5, 2026Version 1.0
On this page
Introduction
On this page
Introduction
A clear overview of how CutMark handles learner data.
This Privacy Policy explains how CutMark collects, uses, and safeguards information when you use our learning management system. We designed this policy to be transparent, readable, and aligned with the way learners and institutions use our platform every day.
By accessing or using CutMark, you agree to the practices described below. If you have questions, you can reach our privacy team at any time.
Information We Collect
We only collect data needed to provide learning experiences and support.
The information we collect depends on how you use the LMS. We collect information you provide directly and information generated through your use of the platform.
Account details
Name, email address, phone number
Role (learner, instructor, admin)
Profile information you choose to share
Course activity
Enrollment history, progress, and completion data
Assignments, submissions, and feedback
Messages and learning interactions
Payments (if applicable)
Transaction history and payment status
Billing address and invoice metadata
We do not store full card details
Device and log data
IP address, browser type, and device identifiers
Login timestamps and security events
Pages viewed and feature usage
How We Use Information
We use your data to run the platform, personalize learning, and improve outcomes.
We process information to deliver courses, support learners, and maintain a secure learning environment. This includes:
Providing access to courses, assignments, and learning resources
Personalizing course recommendations and progress reminders
Responding to support requests and operational messages
Analyzing engagement to improve curriculum and platform usability
Meeting legal, regulatory, and contractual obligations
Cookies & Tracking
We use limited cookies to keep the experience reliable and secure.
CutMark uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how the platform performs.
Essential cookies for authentication and security
Preference cookies for language and layout settings
Analytics cookies to understand feature performance
You can manage cookie preferences in your browser settings. Disabling cookies may affect certain features or sign-in flows.
Sharing & Disclosure
We share information only when needed to operate the LMS or comply with law.
We do not sell personal information. We only share data with trusted service providers that help us run the LMS, such as hosting, analytics, and payment processing partners.
We may also disclose information to comply with legal obligations or to protect the rights and safety of our learners, partners, and staff.
We never sell your data
Your personal information stays with CutMark and vetted partners who support the LMS.
Data Retention
We keep information only as long as it is needed for learning or legal reasons.
We retain data to support course completion, reporting, and platform integrity. When data is no longer required, we remove or anonymize it in line with our retention schedule.
Administrators for partner institutions may have additional retention requirements, which we honor under contractual agreements.
Security
Security controls protect learner data in transit and at rest.
We apply technical and organizational safeguards to protect data, including access controls, encryption, and monitoring. While no system can be guaranteed to be 100 percent secure, we continuously improve our defenses and incident response processes.
Security-first operations
Our team reviews access, audits activity, and trains staff on privacy best practices.
Your Rights
You control your personal information and can request changes at any time.
Depending on your location, you may have rights to access, correct, or delete your information, as well as withdraw consent for certain processing activities. We honor requests in line with applicable laws.
Access or export your account data
Update incorrect or outdated information
Request deletion or deactivation
Withdraw marketing or analytics consent
Children's Privacy
We protect minors and require guardian consent where applicable.
CutMark is not intended for children under the age of 13 without verified parental or guardian consent. If we learn that a minor has provided personal information without consent, we will delete it promptly.
International Transfers (if applicable)
We may process data across borders with appropriate safeguards.
If you access CutMark from outside Bangladesh, your data may be processed in countries where our service providers operate. We ensure appropriate contractual safeguards and security measures are in place for cross-border transfers.
Changes to this Policy
We will notify you of material updates and keep this page current.
We may update this Privacy Policy to reflect new features, legal requirements, or operational changes. When changes are significant, we will provide notice through the LMS or email.
Contact Us
Reach our privacy team for any questions or concerns.
If you have questions about this policy or your data, contact us at:
